Last updated: 1 June 2026 · Effective immediately upon account registration on ez69
These Terms & Conditions govern your use of the ez69 platform, including all games, betting services, and account features. Please read them carefully. By creating an ez69 account or continuing to use the platform, you agree to be bound by these terms in full.
Important Notice: ez69 is an online gambling platform. Use of this platform involves financial risk. Gambling should be treated as entertainment, not as a source of income. The ez69 platform is strictly for adults aged 21 years and above. If you do not meet the eligibility criteria set out in these Terms, you must not use this platform.
In these Terms & Conditions, the following definitions apply unless context requires otherwise:
References to the singular include the plural and vice versa. Headings are for convenience only and do not affect the interpretation of any clause.
By accessing the ez69 Platform, creating a user account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, together with the ez69 Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to these terms in their entirety, you must cease using the ez69 Platform immediately. Continued use following any amendments to these Terms constitutes your acceptance of the revised terms.
To register an ez69 account, you must satisfy all of the following conditions:
Each user is permitted to hold one (1) account only. Duplicate accounts are prohibited and will result in the suspension and forfeiture of all associated balances pending investigation. ez69 reserves the right to request identity documents (NRIC, passport, utility bill, or equivalent) to verify eligibility at any stage.
You are solely responsible for maintaining the confidentiality of your ez69 login credentials, including your username, password, and any two-factor authentication codes. ez69 will never request your password via live chat, email, or SMS.
All transactions on the ez69 Platform are conducted in Malaysian Ringgit (MYR). The following terms apply to deposits and withdrawals:
ez69 may from time to time offer bonuses, free bets, cashback, reload promotions, and other incentives to registered users. The following general terms apply to all promotional offers:
All bets and wagers placed on the ez69 Platform are subject to the rules of the relevant game or market. General rules include:
The following actions are strictly prohibited on the ez69 Platform and may result in immediate account suspension, permanent ban, and recovery of funds:
ez69 cooperates fully with law enforcement authorities where criminal conduct is suspected. Funds associated with fraudulent activity may be frozen and reported to relevant authorities.
All content on the ez69 Platform, including but not limited to logos, trademarks, game graphics, bet slip designs, promotional materials, and written content, is the intellectual property of ez69 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gambling purposes only. You may not reproduce, distribute, modify, or create derivative works from any Platform content without prior written consent from ez69.
To the fullest extent permitted by applicable law:
Nothing in these Terms limits ez69's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.
ez69 is committed to promoting responsible gambling among its Malaysian user base. The following tools are available to all registered users:
ez69 strongly encourages any user who believes their gambling has become problematic to use these tools immediately. For additional support, please visit our Responsible Gaming page. 21+ only. Gambling is for adults only.
ez69 reserves the right to suspend or terminate any account at its sole discretion, with or without prior notice, in circumstances including but not limited to:
Upon account termination, all genuine remaining wallet balances will be returned to the verified payment method on file, after deduction of any outstanding bonus wagering obligations and investigation of any pending disputes. Balances obtained through prohibited conduct will be forfeited.
ez69 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated via email to registered users and/or by a prominent notice on the Platform no less than seven (7) days prior to the changes taking effect, except where immediate amendment is required to comply with applicable law or regulatory guidance. Your continued use of the ez69 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
These Terms & Conditions and any dispute arising from your use of the ez69 Platform shall be governed by and construed in accordance with applicable international gaming authority regulations and the laws of the jurisdiction in which ez69 is licensed to operate.
In the event of a dispute regarding a bet outcome, account balance, or Platform decision, you should first contact ez69 support via live chat. ez69 will endeavour to resolve all complaints within five (5) business days. If a resolution is not reached, the matter may be escalated to the relevant independent arbitration body under the Platform's licensing framework.
ez69's records and server logs shall be the primary and authoritative source of evidence in any dispute resolution process, unless demonstrably erroneous.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your ez69 account, please contact us through the following channels:
For responsible gaming support, visit our dedicated Responsible Gaming page. For data privacy enquiries, refer to the Privacy Policy.
The commitments that shape how ez69 operates for every Malaysian player
All ez69 games operate on certified RNG systems or live physical outcomes. Results are regularly audited by independent testing organisations. No manipulation, no predetermined sessions.
TLS encryption protects every transaction and login on ez69. Your financial data and personal details are never shared with unrelated third parties. Session security tools are built in by default.
Age verification is mandatory for all ez69 accounts. The Platform is not accessible to persons under 21 years of age. Identity documentation may be requested at any point in the account lifecycle.
All ez69 deposits, bets, and withdrawals are denominated in Malaysian Ringgit. No hidden currency conversions. Supported via Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and more.
Live chat support operates 24/7 on the ez69 Platform. Disputes are acknowledged within one business day. Server records are the authoritative source — but you will always have the right to escalate.
Deposit limits, session timers, cool-off periods, and self-exclusion are all accessible from your ez69 account. These tools are not hidden — they're part of the standard account interface for every player.
Our support team is available 24/7 via live chat on the ez69 Platform. For account queries, payment issues, responsible gaming tools, or anything related to these Terms, reach us directly — no bots, no phone trees.